13th March 2019

We’ve been going through our client feedback and it’s so reassuring that the comments on the client surveys reflect our company values. We’re chuffed to share these with you.  Please note our client comments are in italics below:

  • We are professional and knowledgeable – experts in our field

         Platinum gives us confidence that they know their stuff!

  • We are approachable and friendly – always making you feel welcome and comfortable

         I am very happy with the service Platinum provide which is both efficient and friendly.

         Friendly, informative, flexible service

         Really happy with Platinum. Especially with Martin who explains everything in simple English. Many thanks to all for great Customer Service

          The “front office” staff are always exceptionally welcoming and friendly.

         Platinum are ALWAYS happy to speak to us & are SO helpful. We would never go to anyone else

  • We keep things simple – we do not use complex jargon and terminology

        Really happy with Platinum. Especially with Martin who explains everything in simple English. Many thanks to all for great Customer Service

  • We are trustworthy – we apply a high level of integrity to everything we do

          Platinum have NEVER let us down and this gives us peace of mind. We could not have managed our situation without your help – thank you!

You may receive a client survey from us by email to ask for your feedback and we’d be really grateful if you would complete it. As you can see, we love to hear what you think about the service you receive from us and it really does help to shape what we do in the future.

Thank you for your support.